What if my frames don't fit?

What if my frames don't fit?

Please contact us if you aren’t completely happy with your frames. We want you to get glasses that feel comfortable and whose look you enjoy.

It's entirely possible that the frames are the right size, but just need adjusting. Please try this first with the help of an optician.

If you received the frames you ordered but you just don’t like the size of them, you may return the glasses for a refund or store credit so you may order a new pair of glasses. Please consult our return policy for more details, as there may be some adjustments to your refund depending on your situation.
    • Related Articles

    • Do these frames come in a different color?

      Most likely, yes they do! Almost all our frames come in more than a single color. The colors can be seen on the frame’s page and can be selected using the color swatches or dropdowns provided on the product page.
    • May I order just frames?

      You bet! In fact, those are our favorite orders to fulfill. Please be aware that if these are eyeglasses and not sunglasses, the brand's logo will be etched into one lens. If you don't plan on putting your own lenses into them, you will want to make ...
    • What do the numbers inside my frame mean?

      The first group of letters and numbers inside the temple arm is the manufacturer’s model number. Further down the arm come the dimensions in millimeters with eye size, bridge width, and temple length. On most frames, there is also a color name or ...