Most Frequently Asked Questions | Knowledge Base
How may I contact you?
Do you have Live Chat?
What is your Price Match policy?
What is your Return and Refund Policy?
What do the numbers inside my frame mean?
Can you help me with my prescription?
What are the abbreviations on my prescription?
Do you sell Reading Glasses?
What is Blue Blocker?
Do you have Transitions and Photochromic Lenses?
What is an index?
What payment methods do you accept?
Why is my tracking code not moving?
What if my frames don't fit?
How do I return my order?
My frames are out of warranty, how do I get a replacement?
What if my replacement clip-on doesn't fit my frame?
Do you have any coupon codes?
Where is my order?